Soaring sales with SAP commerce and human-centered redesign.
OverviewNew platform selection & implementation, Omni-channel process set-up, Marketing strategy development & execution.
ChallengeGoodSmile grapples with outdated tech and sluggish UX, stunting growth.
GoodSmile faced challenges with outdated legacy eCommerce solutions, a less-than-optimal user interface (UI) design, and a slow online customer experience. These limitations hindered sales growth and posed a significant scalability concern.
SolutionSupercharged SAP Commerce, personalized promotions, and a fresh look.
We executed a complete overhaul by implementing SAP Commerce, supercharging online sales, and enabling pre-orders for enhanced accessibility. Additionally, we rolled out personalized promotions, revamped the website's UI for a more dynamic appeal, and delivered continuous site management and support.
TasksTo accelerate a digital transformation built for growth.
Boosting online sales with SAP commerce.
Facilitating pre-orders for enhanced accessibility.
Implementing personalized promotions for customer engagement.