The Dinner Ladies

A CX platform implementation that empowered a tangible business outcome.

Creative, Marketing, Technology
Food & Beverages
OverviewStreamlining the digital journey with data-centric eCommerce solutions and a redefined brand presence.
ChallengeThe Dinner Ladies wrestles with scant data and an outdated digital face.

The Dinner Ladies faced pronounced challenges that hindered their operations. A lack of comprehensive customer data impeded their ability to make informed strategic decisions. Additionally, an outdated digital storefront negatively impacted both the user experience and the perception of the brand's value.

SolutionElevate the brand experience with global Shopify reach and brand makeover.

With a comprehensive eCommerce strategy, we enabled cross-border commerce and spearheaded Shopify front-end development. We undertook a full UX/UI makeover, laying down brand guidelines and enhancing the overall brand experience. Our efforts bolstered conversion rates and managed paid media for optimal returns.

TasksTo modernize a well-loved brand by keeping his brand essence intact and future-proof it for growth.
Spearheading global trade with ecommerce strategy.
Shopify-powered digital transformation.
Elevating user engagement with UX/UI redesign.
Brand refresh: propelling proposition and experience.
Boosting conversions through optimization.
Strategic paid media management.
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