Salesforce Technical/Solution Architect

Key responsibilities:

• Conduct discovery workshops with clients to gather requirements, perform “As-Is”, Fit/Gap analysis and align Salesforce technology’s offerings and capabilities to the client’s business needs
• Design and implement integrations with other systems (e.g., ERP, CRM, marketing automation)
• Participate in developing software applications using Salesforce technologies.
• Troubleshoot and resolve technical issues.
• Provide support in a pre-sale’s activities (demos, proposals)
• Identify and address performance bottlenecks in Salesforce environments.
• Optimize Queries, Flows, Classes and Components for efficiency.
• Continuously improve knowledge and expertise on Salesforce.com solutions, knowledge sharing and training to newcomers.
• Analyze business needs and recommend the most appropriate Salesforce solutions, including cloud products, configurations, and customizations.
• Develop and demonstrate proof-of-concept prototypes to showcase the solution's value and capabilities.
• Evaluate the feasibility of implementing the proposed solution within the client's budget and timeline.
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases including Solution Architecture and Technical Design document.
• Implement appropriate security measures to protect sensitive data.
• Other tasks as assigned by Line Manager.

Job requirements:

• Minimum 7 years hands-on experience in Salesforce Projects Implementation with strong technical and coding skills.
• In-depth knowledge of Salesforce platform and its core features including configuration and Customization.
• Mandatory hands-on experience in Flows, Apex, Aura, LWC and Integration.
• Ability to design scalable and maintainable Salesforce solutions.
• Experience in Sales, Service and Manufacturing Cloud. Industry specific cloud experience and Einstein is an added advantage.
• Good analysis, design thinking and critical skills.
• Excellent written and verbal communication/presentation skills; ability to influence through communication.
• Salesforce Administrator and Platform Developer-1 Certifications.
• Highly motivated and success oriented.
• Able to work in multi-cultural and multi-geolocation team.
• Client engagement experience across APAC region a plus.