Our Services
Our Systems Integration Capabilities
Platform Selection & Requirements
Choose the right platform based on your business model, technical requirements, and growth plans. We provide objective guidance on Shopify Plus, Salesforce Commerce Cloud, SAP Commerce, and Adobe Commerce without vendor bias.
- Requirements gathering and prioritization
- Platform evaluation and selection criteria
- Technical architecture planning
- Total cost of ownership analysis
Core Platform Implementation
Deploy your chosen platform with catalog, checkout, payments, shipping, and all core commerce capabilities. Built using Concentrix TPS accelerators that reduce delivery time from 12-18 months to 6-8 months without cutting corners.
- Product catalog and inventory setup
- Shopping cart and checkout configuration
- Payment gateway and shipping integrations
- Tax calculation and compliance
Headless & Composable Commerce
Build flexible architectures that let you change frontend experiences without rebuilding everything. Separate your presentation layer from commerce logic for maximum agility and channel expansion.
- Headless commerce architecture design
- API-first implementation approaches
- Frontend framework selection and development
- Composable commerce strategy
Platform Migration & Upgrades
Migrate from legacy platforms to modern commerce with zero downtime strategies. We've migrated from Magento, Oracle Commerce, IBM WebSphere, custom builds, and other platforms hundreds of times.
- Migration strategy and planning
- Data migration and validation
- Zero-downtime cutover approaches
- Post-migration optimization
Quality Assurance & Testing
Launch with confidence through comprehensive testing. Functional testing ensures everything works, performance testing validates speed at scale, security testing protects customer data, and UAT confirms business requirements are met.
- Functional and regression testing
- Performance and load testing
- Security testing and vulnerability scanning
- User acceptance testing (UAT) coordination
Launch & Hypercare Support
Go live smoothly with dedicated hypercare support in the critical first weeks. Our teams monitor performance 24/7, respond to issues immediately, and optimize based on real customer behavior.
- Launch planning and go-live execution
- 24/7 hypercare support post-launch
- Performance monitoring and optimization
- Transition to ongoing operations support
Why Partners With Us
Concentrix TPS engineering
200+ certified platform engineers with deep expertise across Shopify Plus, Salesforce, SAP, Adobe. Pre-built accelerators reduce delivery from 12-18 months to 6-8 months.
Integrated approach
The operations teams who will run your platform validate the architecture before launch. Design decisions are informed by people who maintain platforms 24/7.
Commerce-specialized
15+ years implementing commerce platforms, not general web development. We understand inventory synchronization, order management, and revenue operations.
Proven track record
Delivered platforms for Toyota, Brother, Suntory with 99.9% uptime from day one. Our implementations work at enterprise scale.
Results You Can Expect
6–8 Month Delivery
6-8 month delivery vs. 12-18 month industry standard
99.9% Day-One Uptime
99.9% uptime from day one with our operations teams running it
Ai-Integrated Platforms
Platforms built with SmartCX AI integration from launch
Enterprise-Grade Performance
Enterprise-grade security, performance, and scalability
How This Integrates
Commerce Strategy & Consulting
System integrations are architected during platform implementation to ensure seamless data flows from day one.
AI & Machine Learning
SmartCX AI modules integrated during platform build for personalization, recommendations, and fraud detection from day one.
Commerce Operations (24/7)
Our operations teams run platforms we build, ensuring 99.9% uptime and continuous optimization post-launch.
Talk to us about
commerce operations