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Our Work
Services
Ecommerce
Digital Performance and Marketing
Marketing Automation
Customer Experience Management
Managed Services
Partners
About
Company Overview
Careers
Contact
Our Work
Services
Ecommerce
Digital Performance and Marketing
Marketing Automation
Customer Experience Management
Managed Services
Partners
About
Company Overview
Careers
Contact
Our Work
UMW Toyota Malaysia
Client Challenge
Low customer engagement (pre- and post-sales)
Fragmented customer data
Legacy CRM platform
No transparency into customer journey
Our Solution
Online Service Bookings: mobile app & website
New and Used vehicle enquiry lead management
Vehicle Management and Upgrades
Roadside Assistance bookings
Insurance renewals
Test drive bookings
Customer support tickets
Trade enquiries
Suntory – Brands
Client Challenge
Four regions across Southeast Asia using different ecom platforms
Customers needed a better ecommerce experience
Lack of management visibility and manual report creation
Deployment to 4x countries, 4x languages and 4x currencies: English, Thai, Mandarin, Cantonese
Our Solution
One platform for both B2C and B2B2C ecommerce
Simplified platform with reduction in support costs
Auto Replenishment leading to increase in repeat customers
Promotions & Campaigns specific to each region
Edwin
Client Challenge
B2C and B2B denim fashion brand in based in Los Angeles, USA.
Assess the legacy ecommerce platform and retail marketing strategy
Created an ecommerce strategy and engaging marketing plan
Increase revenues across social and ecommerce
Our Solution
Replatform the ecommerce site to Shopify
Leverage the power of social commerce to drive traffic & revenue
Allow Edwin to manage all retail channels from one dashboard & connect to external marketing tools
Deliver an engaging ecommerce experience
Boost online sales and better management of advertising spend
HAAS Parts
Client Challenge
No ownership of customer data
No visibility into distributor operations
Legacy B2B parts ordering system
Website useability and searchability needed a redesign
B2B dealers needed an easier way to do business
Our Solution
Implement SAP B2B2C Ecommerce
Consistent experience for Distributors and end customers
Machine Parts Serial smart search
Integration to SAP ERP
Customized order routing to selected dealer
HAAS owns customer & sales data
Customer data becomes their new currency
Enterprise ability. Boutique agility.
SAI Digital has helped businesses all over APAC grow their digital commerce.
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