SAP C/4HANA

Reinvent the next generation CRM with SAP C/4HANA

 

Experience the fourth generation of CRM

 

Built for emerging business models, SAP C/4HANA brings together customer data, machine learning and microservices technology to power real-time customer experiences across sales, service, marketing, and commerce and beyond.

SAP C/4HANA Ecosystem

Products for eCommerce

 

SAP Commerce Cloud

Become a true omni-channel business and drive digital transformation with SAP Commerce Cloud, delivering contextual customer experiences and unifying customer processes across all digital and physical touchpoints.

SAP Commerce Cloud for B2B

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Tame complexity by consolidating the management of multiple business models, channels and markets. SAP Commerce for B2B helps organizations accommodate a wide variety of suppliers, distributors and stores – all on a single platform.

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SAP Commerce Cloud for B2C

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SAP Commerce for B2C delivers the capabilities organizations need to adapt to changing customer behavior and lead their digital transformation with omni-channel commerce.

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SAP Commerce Cloud Accelerator

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With working storefront templates and the business tools you need to create an exceptional customer experience, this ready-to-use commerce solution is available in various industry flavors, including B2C, B2B, Telco, Financial Services, Travel, and the Chinese market – so your sites will be pre-stocked with the market-specific capabilities and features your customers want.

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SAP Commerce Cloud Edition

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SAP Commerce, cloud edition is the ideal option for deploying SAP Commerce without extensive IT involvement. It gives you all the omni-channel commerce capabilities of the SAP Commerce platform in a world-class private cloud.

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SAP Commerce Standard Edition

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SAP Commerce simplified, Edge Edition takes the core features of our leading commerce solution and packages it specifically to meet the needs of small and mid-sized enterprises, both B2C and B2B.

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SAP Product Content Management

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Integrate with existing backend systems and consolidate multiple data domains onto a single platform with our scalable, user-friendly PCM solution. Create a single source of truth that supports collaboration between different departments and ensures content consistency across all sales and service channels.

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SAP Commerce Order Management

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Help your customers make, receive and return orders through any channel they choose with SAP Hybris Commerce, order management. With a centralized view of all order information, it complements existing back-office logic as a hub for orders from multiple order entry systems, channels and touchpoints.

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SAP Customer Experience

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Help your customers make, receive and return orders through any channel they choose with SAP Hybris Commerce, order management. With a centralized view of all order information, it complements existing back-office logic as a hub for orders from multiple order entry systems, channels and touchpoints.

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SAP Merchandising

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This SAP cloud solution provides contextual merchandising that personalizes the customer experience based on real-time business metrics.

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SAP Digital Asset Management

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Deliver great customer experiences across all your digital channels and take control of your digital assets with SAP Hybris Digital Asset Management. Access, manage, use and repurpose your digital content – anywhere, anytime.

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Products for Marketing

 

SAP Marketing Cloud

This contextual marketing solution uses real-time insights to help you develop a deeper understanding of your customers – and then deliver them highly individualized experiences across all channels.

SAP Marketing Cloud

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Gain deeper customer insights with machine learning, and deliver in-moment customers engagements that are individualized to their changing needs and interests. SAP Marketing Cloud solution provides flexible and extensible platform to work within your investments and to grow with your business.

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SAP Loyalty

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SAP Hybris Loyalty is an advocacy-driven loyalty solution that can help you enhance customer retention in a more meaningful way.

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SAP Customer Attribution

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SAP Hybris Customer Attribution uses patented machine learning technology, built on game theory, to help you understand which of your marketing activities are driving specific customer engagements.
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Products for Sales

 

SAP Sales Cloud

SAP Sales Cloud is our easy-to-use cloud sales application. Going well beyond the traditional CRM approach, it maximizes sales productivity by making great use of real-time analytics, email and notes integration, collaborative and social selling, sales performance management and much more.

SAP Sales Cloud

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Get real-time ROI on campaign results while strengthening your customer and vendor relationships with SAP Sales Cloud for Sales, Retail Execution. Designed for organizations in manufacturing, distribution and retail, it enhances the productivity of sales representatives by providing a guided selling approach to execute on the perfect store visit.

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Sales Force Automation

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Streamline your sales processes so your team can spend less time on admin and more time selling. SAP Sales Cloud frees up your people to create more leads and pursue opportunities with greater propensity to close, and gives them the information they need when they need it to better nurture and engage customers.

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SAP Customer Attribution

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SAP Hybris Customer Attribution uses patented machine learning technology, built on game theory, to help you understand which of your marketing activities are driving specific customer engagements.
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Products for Service

 

SAP Service Cloud

Our cloud-based customer service and field service software makes it easy to offer a consistent experience across all channels, access complete and contextual customer information, and gain real-time insight into call center performance and field service management.

SAP Customer Engagement Center

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Resolve your customer queries faster with a unified agent desktop with built-in communication channels. Create a consistent customer experience by managing all customer contacts in the same interface.

 
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Proactive Field Service

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Deliver seamless service in the field. Know what resources are available and equip your service technicians with the right knowledge and connect them with the right parts to solve onsite problems.

 
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Omni-channel Call Center

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Transform your call center into a true customer-engagement center by meeting customers in the channel of their choice, answering questions quickly and driving purchasing decisions with expert guidance.

 
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SAP Real-Time Communicator

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The internal and external chat tool and internal video chat tool allows enterprises of all sizes to improve workflow and communications processes by enabling sales, service and business professionals to instantly chat, video conference and collaborate in real-time with their customers and co-workers.

 
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Products for Customer Data Management

 

SAP Customer Data Cloud

Build trusted digital relationships with your customers and grow your audience by turning unknown online visitors into known, loyal customers. Increase consumer engagement, trust and loyalty and protect your business.

SAP Customer Identity

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Give visitors a frictionless and secure “front door” to your business, with traditional, social and passwordless registration, single sign-on, and data federation features. Identify customers across all digital touchpoints while protecting them from identity theft and fraud.

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SAP Customer Consent

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Build trust with customers by presenting clear terms and policies, tracking and managing consumers’ profiles, consent and preferences across their relationship with your business in an audit-ready vault, and put customers in control of their data through a self-service preference center.

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SAP Customer Profile

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Transform a wide variety of customer profile data into a single unified profile that can be governed centrally and orchestrated broadly across brands, channels and markets, and analyzed to deepen your understanding of your audience and drive conversions and loyalty.
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We are SAP C/4HANA Experts like no one else

Our experienced SAP Expert team will assist you to create a platform providing you best tools to accelerate your overall business efficiency and bring the customer at the center of your strategy.

 

Adding our expertize in Digital Marketing, you have everything you need to enhance your Commerce experience, run your digital campaigns and start selling to your customers better.

Business Discovery

We conduct requirements workshops to understand and adapt our solution to your business. The provides a strategic roadmap for your SAP Sales Cloud platform, as well as clearly defined functional specifications, to offer the best experience to your customers.

Ecosystem Audit

We will analyze and review your actual ecosystem and make recommendations on improvements and process changes to get full potential of SAP C/4HANA ecosystem.

Implementation Accelerator

By managing the end-to-end implementation, from design through to the delivery of your SAP Cloud Platforms, we use Agile methodology to enhance our flexibility and will work with you with the help of a fully dedicated team. We also ensure the platform seamlessly Integrates to your existing ecosystem.

Training & Support

We can provide training for your team to get the best of your platform.

Our Process
1
Goals & Objectives Definition
2
Scope & Requirements Definition
3
Project & Team Setup
4
Ecosystem Audit
5
Business Process Audit
6
Implementation
7
Quality Control & Assurance
8
Performance Audit
9
UAT & Delivery
10
Maintenance & Support

ENTER CRM 4.0 ERA NOW. CONTACT US

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Starter Packages

Quick Starter Package for Marketing

SAP Commerce Cloud

SAP Commerce Cloud

SAP Marketing Cloud

SAP Marketing Cloud
SAP Marketing Cloud

Digital Marketing

Digital Marketing & Consulting
SAP Sales Cloud
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