Salesforce Solutions

The Commerce Scalability Imperative:

 

Grow your business while maintaining 1:1 relationships with your customers

 

Artificial Intelligence, the Internet of Things and robotics are reshaping customer experience. With each of these technologies, you easily capture new data and new growth potential for your marketing and e-commerce. But making sense out of this data is no easy feat… unless you have the right tool.  

 

With Salesforce Marketing Cloud and Salesforce Commerce Cloud implemented by SAI Digital, you can manage engagement throughout your entire customer journey, whether you are a B2C or a B2B business.  

 

Salesforce Commerce Cloud is a solution designed to make your commerce faster and smarter. Connect it to Marketing Cloud to unlock next-level customer experiences. Salesforce Marketing Cloud is an integrated suite of digital marketing tools empowering you to personally engage each customer at scale, anytime, anywhere.  

Salesforce Commerce Cloud Capabilities

Order & Product Management

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Get full visibility into orders and inventory data. Sell anywhere and fulfill anywhere. Ship faster and smarter with advanced routing algorithms. Enjoy a centralized view of your products across multiple languages, sites and currencies.

Optimized Search

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Drive revenue by helping your customers find what they’re after. Optimize search results with self-generated synonym lists. Offer your customers personalized typeahead guidance and AI-powered recommendations.

Conversion Booster

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Boost conversions with proven e-commerce best practices such as saved carts, optimized checkout flows and payment accelerators. 

B2B and B2C

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Meet the needs of your clients, whoever they are. B2B? Accommodate the large and frequent purchases of businesses. B2C? Tailor your commerce platform for consumers’ regular online shopping.  

Salesforce Marketing Cloud Capabilities

Customer Analytics

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Connect data from any source to gain a unified view of the customer. Access second- and third-party data to get a deeper understanding of your customers and reach new audience segments.  

Personalized Marketing

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Personalize with intelligence. Connect your customers’ entire experience with Journey builder and let their interactions trigger marketing actions in real time with Interaction Studio. 

Omnichannel Engagement

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Connect with your customers wherever they are. Build your best email campaigns with Email Studio. Powerfully engage on social media with Social Studio. Reach customers on-the-go with SMS marketing, group messages and push notifications via Mobile Studio.

Distributed Marketing

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Maintain brand consistency across your partner network by creating legally compliant, marketing approved content. Give localized marketers the resources they need to deliver seamless on-brand customer engagement.

We are Salesforce experts like no one else

With expertise in sales, marketing, e-commerce and project management, we are a trusted Salesforce partner able to provide you with real-world insight on, seamless ecosystem integrations and ongoing support.  

If you are looking for an e-commerce full-service partner, you’re in the right place! From implementation to go-live to platform customization, our Salesforce team will ensure your success every step of the way, delivering you a unique online store powered by a dynamic commerce and marketing platform.  

Marketing & E-commerce Strategy

We conduct requirements workshops to understand and adapt our solution to your business. We provide a strategic roadmap for your Salesforce Cloud, as well as a set of clearly defined functional specifications, to offer your customers next-level experiences.

Ecosystem Audit

Before diving into your implementation project, we analyze and review your actual ecosystem and make recommendations on improvements and process changes to get full potential of Salesforce Cloud. 

Implementation Accelerator

We manage your implementation end-to-end, from design through to delivery, using Agile methodology to account for phases and iterations as well as ensuring a high degree of collaboration between us and our customers. You will work with a team fully dedicated to your project, so you’ll be in good hands. We also make sure the platform seamlessly integrates within your existing ecosystem. 

Application Managed Support (AMS)

We can provide training for your team to get the best of your platform as well as Digital Marketing Services to help you build your digital footprint complementary to Salesforce Marketing Cloud and Salesforce Commerce Cloud. 

MARKET AND SELL TO YOUR CUSTOMERS BETTER NOW. CONTACT US

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