SAP Functional Consultant

Department

Technology

Role type

Fulltime

Work location

Viet Nam

Key responsibilities:

  • Assist clients in the selection, implementation, and support of SAP CRM (Customer Relationship Management)
  • Lead multiple projects or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements, and translating them into effective solutions
  • Define and execute the unit test, integration test, and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation testing, and post-Go Live Support
  • Ensures consistent, timely, and effective communications with internal and external stakeholders
  • Keep track of customer satisfaction

Job requirements:

  • Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout, and post-implementation support
  • Experience in leading requirements workshops, designing Solution Blueprints and getting Customer sign offs on deliverables
  • Working experience in SAP CRM SALES, SERVICE and MARKETING modules in at least 2 End to End project Implementations
  • Experience in CRM middleware, B Docs processing, Inbound and outbound BDO’C queues monitoring.
  • Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs
  • Working Experience in SAP-SAP and SAP to Non-SAP/Third-party Integration
  • Experience both with Project & Production Support knowledge
  • Should have good experience / strong domain knowledge in the CRM area
  • Strong understanding of business processes behind customer programs

Why you’ll love working here:

  • 13th-month salary bonus.
  • One additional day for Annual leave after each year of service.
  • Full base insurance contribution (Social, Health and Unemployment insurance).
  • Attractive premium private Healthcare insurance.
  • Lunch & parking allowance, gifts in special events.
  • Sponsorship for training courses, professional certificates.
  • English speaking, professional, dynamic work environment with multi-national team members.
  • Opportunity to work on-site abroad.
  • Monthly Company’s meeting for employees’ understanding about company’s strategy and development plan; Happy Hour with snack and fresh fruit.
  • Various team building, sports activities, company trips, parties, and Trade Union activities, weekly social activities for Cycling club, football club, etc.
  • Multi charity activities to create opportunities for employees to help unfortunate people in community.
  • Above benefits are designed for Vietnamese employees. Expat’s package will be communicated in offer letter, including work permit support term and condition.

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