Business Analyst



Role type


Work location

Viet Nam

Key responsibilities:

As a Business Analyst you will be in-charge of the following:

  • Writing the customer proposals
  • Understanding the client’s business needs, capturing the domain expertise that the client has, and translating this accurately into a succinct requirements document that will serve as the input to the software designers.
  • At every stage Business Analysis, you must try to understand the needs of the project stakeholders, and work accordingly to satisfy them with appropriate solutions.
  • Interviewing the domain experts at the client company to capture all relevant domain knowledge;
  • The project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge is to simplify things for better understanding and interpretation of the clients
  • Involved in the blueprinting process and documentation of the client’s business requirements in detail, (using user stories) with all assumptions and caveats included;
  • Defining quality attributes, external interfaces, constraints, and other nonfunctional requirements
  • Participating in peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Serving as an internal point of contact for Development whenever requirements need to be clarified
  • Assist the sales team on pre-sales opportunities by participating in pre-sales meetings and analyzing RFP documentation

Job requirements:

  • Bachelor’s Degree in information technology, Computer Science, or equivalent
  • Prior experience in Ecommerce, CRM, marketing, ERP products
  • Knowledge of agile software development process
  • Excellent command of English communications skills (speaking, reading and writing). Must be able to communicate effectively and confidently with users, team members and management;
  • Good listening and interviewing skills to understand a customer’s business environment and processes
  • Proven ability to document business requirements in an accurate, unambiguous and succinct fashion
  • Exceptional presentation and client relation skills;
  • Excellent organizational, analytical skills
  • Aptitude to learn and understand new and emerging technologies;
  • Ability to work with minimal direction on multiple projects;
  • Thorough, paying attention to details;
  • Knowledge of Agile (Scrum) software development lifecycle is plus

Why you’ll love working here:

  • 13th-month salary bonus.
  • One additional day for Annual leave after each year of service.
  • Full base insurance contribution (Social, Health and Unemployment insurance).
  • Attractive premium private Healthcare insurance.
  • Lunch & parking allowance, gifts in special events.
  • Sponsorship for training courses, professional certificates.
  • English speaking, professional, dynamic work environment with multi-national team members.
  • Opportunity to work on-site abroad.
  • Monthly Company’s meeting for employees’ understanding about company’s strategy and development plan; Happy Hour with snack and fresh fruit.
  • Various team building, sports activities, company trips, parties, and Trade Union activities, weekly social activities for Cycling club, football club, etc.
  • Multi charity activities to create opportunities for employees to help unfortunate people in community.
  • Above benefits are designed for Vietnamese employees. Expat’s package will be communicated in offer letter, including work permit support term and condition.

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