Functional Consultant


About SAI Digital

SAI Digital is a fast-growing digital commerce and marketing strategy technology provider, with its main offices across Asia and North America. Our key associates are based out of Singapore, Vietnam, Canada and India. We have an extensive global customer network with clients in Australia, USA, Singapore, Thailand, Hong Kong and Vietnam.

SAI Digital is focused on delivering best-in-class capability to our customers, enabling them to provide a seamless customer experience. We achieve this using technology based solutions in e-commerce, marketing, sales, managed services and data analytics. We are a vibrant, fun-loving and handpicked team of 250+ people, with a strong multi-cultural background.

Here’s your chance to be a part of this rapidly evolving environment and build things from ground up! connect with SAI Digital right now! We can offer you an immensely rewarding career, with a professional and passionate team!


Job Title

Functional Consultant
SAP CRM / Marketing Cloud / C4C


Job Location

Unit 3A, Zenith Building, Ascendas International Tech Park, CSIR Road, Taramani, Chennai – 600113, Tamil Nadu, India.


Your Responsibilities

  • Work with architects, developers, project managers and business personnel to define the Marketing / C4C scope and design the solution; translate business requirements into a functional and technical implementation.
  • Set the clear expectation to customers’ key users and manage customer requirements
  • Communicate with different stakeholders to finalize the C4C solution in project phase.
  • Leverage SAP Cloud Methodology in Marketing / C4C project implementation.
  • Have good knowledge of Integration and work together with architects to define the project solution architecture
  • Have good knowledge of customization/development and work together with technical consultant to define the project customization content.
  • Fully understand the capabilities and limitations of the SAP C4C solution.
  • Provide in-depth knowledge of SAP Cloud for customers’ solution.
  • Responsible for design, development, testing, implementation and maintenance of Business Intelligence (BI) reports on the cloud environment.


Qualification Requirements

  • Knowledge and experience of CRM business analysis or consulting is mandatory.
  • Have at least a full cycle of CRM project experience.
  • SAP CRM Marketing / Hybris Marketing Cloud experience desired.
  • 2+ years of SAP Business Warehouse / Intelligence / Analytics experience is desired.
  • Developing reports and dashboards using reporting tools such as Business Objects, Cognos, SQL Server Reporting Services and SQL Server Analysis Services.
  • Should have basic understanding of OLAP cubes and the underlying star schema designs.
  • Should possess highly developed problem-solving skills and tenacity. Should be self-motivated, proactive and creative. Sound planning, organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment are a must.
  • Willingness to travel intensively to customer and partner sites in Southeast Asia and occasionally, beyond that.
  • Excellence in the English language. Verbal and written skills in the Mandarin and Cantonese languages is an added advantage.
  • Should be open-minded and strong in communication with very good presentation skills.


Technical Requirements

  • A minimum of 3 years of experience in Java/J2EE (Spring, MVC, Lucene, Solr).</li?
  • Knowledge in B2C e-commerce systems, J2EE application servers (preferably, IBM WebSphere / Oracle ATG).
  • Knowledge in the architecture and design of SAP Hybris e-commerce platform.
  • Database skills
  • Excellent troubleshooting skills, especially in complex application stacks.
  • Ability to multitask in a highly dynamic environment.



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Functional Consultant