English/Japanese Business Analyst

About SAI Digital

SAI Digital is a fast-growing digital commerce and marketing strategy technology provider, with its main offices across Asia and North America. Our key associates are based out of Singapore, Vietnam, Canada and India. We have an extensive global customer network with clients in Australia, USA, Singapore, Thailand, Hong Kong and Vietnam.

SAI Digital is focused on delivering best-in-class capability to our customers, enabling them to provide a seamless customer experience. We achieve this using technology based solutions in e-commerce, marketing, sales, managed services and data analytics. We are a vibrant, fun-loving and handpicked team of 250+ people, with a strong multi-cultural background.

Here’s your chance to be a part of this rapidly evolving environment and build things from ground up! connect with SAI Digital right now! We can offer you an immensely rewarding career, with a professional and passionate team!


Job Title

Business Analyst (English/Japanese)


Job Location

Block A2, Viettel Tower, 4th floor, 285 CMT8 street, Ward 12, District 10, HCMC, Vietnam.


Your Responsibilities

  • Demo the SAP Hybris Commerce and Marketing products</.li>
  • Help preparing customer proposals.
  • Understanding the client’s business needs, capturing the domain expertise that the client has and translating it accurately into a succinct requirements document that will serve as input to software developers.
  • At every stage of business analysis, understand the needs of the project stakeholders and work accordingly to satisfy them with appropriate solutions.
  • Interview the domain experts at the client company to capture all relevant domain knowledge.
  • Project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge is to simplify things for better understanding and interpretation by the clients.
  • Involve in blueprinting process and documentation of the client’s business requirements in detail using user stories with all assumptions and caveats included.
  • Define quality attributes, external interfaces, constraints and other non-functional requirements.
  • Participate in peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
  • Serve as an internal point of contact for Development whenever requirements need to be clarified.


Qualification Requirements

  • Bachelor’s Degree in Information Technology, Computer Science or any equivalent stream.
  • Overseas graduate is preferable.
  • 5+ years of experience in software industry.
  • Experience in e-commerce, CRM, marketing and ERP products.
  • Knowledge of agile software development process.
  • Well versed in the English or Japanese language. Must be able to communicate confidently, effectively and efficiently with users, team members and management.
  • Good listening and interviewing skills to understand a customer’s business environment and processes.
  • Proven ability to document business requirements in an accurate, unambiguous and succinct fashion.
  • Exceptional presentation and client relation skills.
  • Excellent organizational, analytical and soft skills.
  • Learn and understand new and emerging technologies
  • Ability to work with minimal direction on multiple projects.
  • Paying thorough attention to details.
  • Knowledge of Agile (Scrum) software development life cycle is an added advantage.


Why you will cherish working at SAI Digital

  • Attractive salary and benefits.
  • 13th month salary bonus.
  • One additional day for Annual leave after each year of service.
  • Full base insurance contribution (social, medical and unemployment insurance).
  • Attractive Aon insurance for you and your family members.
  • Lunch and parking allowance.
  • Birthday gift, mid-autumn, Tet holiday, men’s/women’s Day gift.
  • Sponsorship for training courses and professional certifications.
  • Monthly Company’s meeting for employees’ understanding about company’s strategy and development plan, followed by-weekly Happy Hour with snack and fresh fruit.
  • Various team building activities, sports, company trips, parties and Trade Union activities.
  • Weekly social activities for cycling club, football club, etc.
  • English-speaking, professional and dynamic work environment with multi-national team members.
  • Opportunity to work on-site abroad.
  • Various charity activities to create opportunities for employees to help the poor and unfortunate people in Vietnam community.



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English/Japanese Business Analyst