Business Analyst

About SAI Digital 

SAI Digital is a fast-growing Digital Commerce and Marketing Solution provider. We develop creative and practical solutions to help businesses engage with their customers.

Our main offices are in SE Asia, Japan, and North America. Our customer network extends globally with clients located in Australia, USA, Singapore, Thailand, Hong Kong, and Vietnam.

Our technologies cover eCommerce, marketing, sales, services, analytics, and more.  We are a vibrant and fun-loving handpicked team of 250+ people with a multicultural background.

If you want to be a part of this fast-paced environment, then connect with SAI Digital right now!
We are sure that you’ll have an immensely rewarding career with us.


Work Location

District 10, HCMC, Vietnam.


Who are we looking for? 

As a Business Analyst you will be in-charge of the following:

  • Helping writing the customer proposals
  • Understanding the client’s business needs, capturing the domain expertise that the client has, and translating this accurately into a succinct requirements document that will serve as the input to the software designers.
  • At every stage Business Analysis, you must try to understand the needs of the project stakeholders, and work accordingly to satisfy them with appropriate solutions.
  • Interview the domain experts at the client company to capture all relevant domain knowledge;
  • The project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge before these analysts is to simplify things for better understanding and interpretation of the clients
  • Involved in the blueprinting process and documentation of the client’s business requirements in detail, (using user stories) with all assumptions and caveats included;
  • Define quality attributes, external interfaces, constraints, and other nonfunctional requirements
  • Participate in peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Serve as an internal point of contact for Development whenever requirements need to be clarified

 Job Requirements

  • Bachelor’s Degree in information technology, Computer Science, or equivalent
  • Overseas graduate is preferable
  •  At least 4 years experience in software industry
  • Prior experience in ecommerce, CRM, marketing, ERP products
  • Knowledge of agile software development process
  • Excellent command of English communications skills (speaking, reading and writing). Must be able to communicate effectively and confidently with users, team members and management;
  • Good listening and interviewing skills to understand a customer’s business environment and processes
  • Proven ability to document business requirements in an accurate, unambiguous and succinct fashion
  • Exceptional presentation and client relation skills;
  • Excellent organizational, analytical, as well as oral and written communication skills;
  • Aptitude to learn and understand new and emerging technologies;
  • Ability to work with minimal direction on multiple projects;
  • Thorough, paying attention to details;
  • Knowledge of Agile (Scrum) software development lifecycle is plus



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Business Analyst